Zoom vs. Skype: Which is Better for Your Remote Team?

by Amy Bridgewater

I know you’ve clicked here because you’re confused about Zoom and Skype for new effective teamwork and communication. Zoom and Skype are the most popular collaboration solutions for distant teams.

Both platforms allow you to interact and organize sessions or videoconferences. If you’re looking for a new solution to help you achieve these activities, you’re probably looking at both.

Overall, the variations between Zoom and Skype may not appear to be significant. However, deciding to choose one over another might greatly influence your company. We know that each solution matches distinct demands based on our knowledge as a remote workforce. That’s why knowing the advantages and disadvantages is crucial to making an informed selection.

Which is better: Zoom or Skype?

It’s difficult to say which platform is superior for team collaboration. Both Zoom and Skype offer benefits and drawbacks that might aid or hinder your team’s ability to interact effectively. 

I have used both these platforms for different purposes, and below I have gathered the pros and cons of both tools that might help you choose the best fit for your team.



  • You can begin with a completely free service.
  • Hosts have complete control over a session, including the ability to mute all speakers, limit access to presenters, and much more.
  • The free service allows you to hold real-time video conferences with 100 participants. The number of attendees in a meeting for subscription packages is 1000 participants.
  • To participate in the discussion, attendees can digitally raise their hands.
  • You may look at statistics on the meetings you’ve organized.
  • Attendees in a conference call may share their monitor with other conference call attendees.
  • It is possible to record meetings at Zoom.
  • Presenters may use the whiteboard tool to write on the shared screen or presentation during a meeting.
  • Web conferencing, group chat, and web conferencing are among the capabilities of the Zoom software, which is meant to enhance cooperation.
  • Zoom may be used in conjunction with productivity apps like Slack.
  • Zoom may also be used to host seminars. You may invite people to a Zoom session using a link. You may also store and rerun your seminar using the saved recordings.
  • Customer care staff provide live assistance.


  • If you want more services than the free plan provides, it might become costly. The Pro plan for an account costs about 15 dollars each month and enables users to organize up to 1000 participants every conversation and more user controls and analytics options. The most expensive plan for an account costs about 20 dollars each month.
  • The safety of Zoom has been analyzed critically in recent months.
  • Several of the most innovative features have been reported as not always being accessible when in a meeting, indicating several glitches in a meeting. 
  • Many customers have complained about poor picture quality, with several distorted and unclear sessions. This is partially dependent on your internet service.
  • The platform can be hard to use for first-time users.




  • You may begin with a free trial (which, by the way, is comprehensive). This is ideal if you have a tiny budget and need a simple way to connect with your small team online. A video conversation may accommodate up to 50 attendees. On the other hand, Skype for Business (which allows you greater control of your virtual meetings) is a premium version that appears to be part of Microsoft and is incorporated into Microsoft Teams. 
  • You shouldn’t need a registration; you may join up as a visitor to test it out.
  • It comes with useful capabilities like display, presentations, and large file sharing.
  • A canvas can be used for brainstorming meetings, polling, or a Question-answer workshop.
  • Skype calls may be recorded, which is useful if one of your teammates cannot participate or if your team members need to listen to the conference again for knowledge purposes. 
  • Skype may be integrated with Slack, Agile CRM, and other applications.
  • Make individual, regional, and worldwide meetings and use instant messaging and skype calls.
  • The most significant benefit is the integration with Microsoft Teams, giving it a portal that can combine with products such as Word and Excel that your company may already be utilizing.


  • No live customer support personnel can assist you (unless contacted through Microsoft instead of Skype). Try to contact the Intelligence chatbot the most you’ll come to live assistance.
  • Despite having superior quality to Zoom, Skype often freezes.
  • The software consumes a lot of data during installation, there are documented networking difficulties, and the user interface is considered clumsy.


It’s critical for any company, and particularly for remote employees (Everything You Need to Work From Home Like a Pro), to have decent web conferencing technology on hand so that everyone can remain connected while working remotely. Zoom and Skype are feasible solutions depending on the size of your firm and the demands of your team as a result of innovative features, safety, and affordability.

Both software has comparable fundamental communication functions. However, one is excellent for smaller businesses and teams (Skype), while the other is suitable for bigger teams (Zoom). However, one isn’t always superior to another, and they’re both simple to use.

Which communication tool is ideal for your team and business is determined by the qualities you’re looking for, the nature of your company, and the criteria you have, such as your budget and safety guidelines.

If you’re debating between Zoom and Skype as a communications platform, you’ll discover that both offer benefits. Skype is a superior option for groups searching for a comprehensive corporate solution. For teams with a lot of online discussions and conferences, Zoom is a better option.

Let’s imagine you’re a small business with ten employees who rarely use Skype and don’t require many innovative features; Skype will be a more premium solution for you because it’s free.

Zoom could be a superior option when you’re a big company looking for a virtual meeting solution that allows users to take control of the session, silence attendees’ microphones when necessary, and track presence.

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Amy Bridgewater is a renowned Marketing Consultant, working with businesses to increase their online visibility and expand their customer base. Join Amy’s community to grow as an entrepreneur.

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